Why my Facebook email links open up in Safari and not Facebook App iPhone 4

VegasKait

2011-04-13 20:00:02

I recently started having a problem that I cannot seem to diagnose and fix, and was wondering if anyone had a solution that I might not be aware of. I have an iPhone 4 running iOS 4.3 and when I would get an email update from Facebook I was able to click on the link in the email and it would open up the Facebook App on my iPhone and take me to the post. Suddenly a few days ago it stopped doing that, and now it opens up Facebook in Safari instead, and then proceeds to tell me the page is not found, or it is temporarily unavailable. However, I can exit Safari and open up the FB app and the post is right there. I know for sure that the links are not viruses, and that my email is not hacked. But, I do not know if this problem is related to Gmail, Facebook, or the iPhone, and I cannot seem to find any settings on the iPhone that would fix it (like give permission for email links to open apps), so Im hoping someone has a suggestion...
Thank you!
iPhone 4 iOS 4 4.3

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RE:Why my Facebook email links open up in Safari and not Facebook App iPhone 4

Lawrence Finch

2011-04-13 20:00:02

Perhaps you should ask the developers of the Facebook app. But you say that you get an error when Safari opens; what this likely means is that the link was broken, so Facebook app didnt recognize it as one of its own. It thus launched Safari, just as it would if there was an true link in a message. You may be getting the alert before the email has been posted. Have you tried waiting 10 seconds or so before opening the email?
MacBook Air, Intel iMac , Dell/Ubuntu 8, iPhone 3GS iOS 4.3 Mac OS X (10.6.6) Leopard 10.5.4 on iMac, XP via Fusion on MBA

RE:Why my Facebook email links open up in Safari and not Facebook App iPhone 4

VegasKait

2011-04-13 20:00:02

Thank you, yes, I have posted my question to Facebook and also to Gmail, as I do not know where exactly the problem lies, but you have been the first and fastest response I have received in order to begin troubleshooting. I wanted to make sure I wasnt overlooking simple setting with the iPhone itself that could easily fix this problem. As for the time waited to click the link after receiving the email, it is always well over 10 seconds. I suspect that you are absolutely correct about the link somehow being broken and unable to communicate with the app. And since there does not seem to be a setting on the iPhone to fix that communication error, you are probably right about the problem being with Facebook and not the iPhone itself. Thank you for your response, I will continue to try and pursue an answer from Facebook then.

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