This movie format not supported. Photos app iPhone 4

#1
Alexander Valen...
2011-03-12 05:00:03This movie format not supported. Photos app iPhone 4 Reply Topic

So, since updating to iOS 4.3 this morning, when I open the Photos app and tap on any of my photos (new or old) I get a popup saying This movie format is not supported. And all I can do is click OK. It removes the popup window and shows me my photo like normal but its very annoying to have to do this every time I want to see a photo. I re-synced it again and iTunes processed my photos during the sync, but even after that it still was showing me the error. Everything else with iOS 4.3 seems to be working just fine.
What do?
(yes, I have the latest iTunes)
Mac Pro Mac OS X (10.6.6) iOS 4.3


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RE:This movie format not supported. Photos app iPhone 4

#2
Linnnnn
2011-03-12 05:00:03

this was on an iphone or ipad? i bet there is 1 corrupted movie in your library thats causing this. If its an iphone perhaps its a movie in your camera roll thats the culprit.
Mac OS X (10.5.5)

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RE:This movie format not supported. Photos app iPhone 4

#3
Linnnnn
2011-03-12 05:00:03

sorry im sleepy, just realized you posted in the iphone forum. I would plug your phone into our desktop, launch Image Capture if youre on mac or Camera wizard if youre on PC and browse through your movies and see if there is a corrupted movie. If there is, just try and delete it again and see if that resolves it.
Mac OS X (10.5.5)

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RE:This movie format not supported. Photos app iPhone 4

#4
giantROBOTlove
2011-03-12 05:00:03

Im having the same exact problem on my iphone since updating to 4.3. My movies I recorded on my phone arent working and every time I select a photo to look at, this movie format is not supported pops up on my phone.
MBP 15" Mac OS X (10.6.6)

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RE:This movie format not supported. Photos app iPhone 4

#5
Alexander Valen...
2011-03-12 05:00:03

I figured out what was causing the problem, if you have this issue, look through your photos on your iPhone/iPod Touch/iPad and look for a video with a grey box and a movie icon, this is the problem. Delete it and the issue is resolved!
http://twitpic.com/487s8k
Hope this helps!
Mac Pro iOS 4

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RE:This movie format not supported. Photos app iPhone 4

#6
RedElectro
2011-03-12 05:00:03

Im having the same problem.
Also... every time you try to view a photo (via AirPlay) on Apple TV it displays the message An error occurred loading this content - try again later - for every picture on my phone.
Both devices were updated last night.
MacBook Pro Mac OS X (10.6.6) PowerMac G5

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