My phone screen stays dark when I pull phone away from my face. iPhone 4

#1
person197
2011-04-15 22:30:02My phone screen stays dark when I pull phone away from my face. iPhone 4 Reply Topic

I dont know why, but it seems like if I am on a call for a while (like longer than my auto lock is set for), the screen wont come back on so I can end the call when I pull it away from my head. If i hit the home button the screen comes back as normal. What is up with this!?
iPhone iOS 4


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RE:My phone screen stays dark when I pull phone away from my face. iPhone 4

#2
roaminggnome
2011-04-15 22:30:02

Do you have a case on the iphone?
If so, remove it and see if that solves it. A case can block the proximity sensor.
powerbook g4, iMac 20 Mac OS X (10.6.4) Time Capsule, iphone 3gs, iphone 4, ipod, ipod touch

My phone screen stays dark when I pull phone away from my face. iPhone 4 Reply


RE:My phone screen stays dark when I pull phone away from my face. iPhone 4

#3
person197
2011-04-15 22:30:02

I do have an Otterbox on it. When I pull my phone away from my face the sensor works just fine with the case on it as long as I havent been on the call a while. Therefore, it must not be blocked.
iPhone iOS 4

My phone screen stays dark when I pull phone away from my face. iPhone 4 Reply


RE:My phone screen stays dark when I pull phone away from my face. iPhone 4

#4
roaminggnome
2011-04-15 22:30:02

It seems worth a try, but if you are not willing to try, then dont.
Your only other options would be the basics from the manual:
restart, reset, restore.
If these fail, then make an appointment at the genius bar.
powerbook g4, iMac 20 Mac OS X (10.6.4) Time Capsule, iphone 3gs, iphone 4, ipod, ipod touch

My phone screen stays dark when I pull phone away from my face. iPhone 4 Reply



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