Limited warranty repair costs iPhone 4

#1
Compuholic
2010-08-24 16:30:02Limited warranty repair costs iPhone 4 Reply Topic

hi
i sent a repair request already for my iphone 4 but im wondering why is it showing a repair cost when they are supposed to check if its a free service or not and determine if the problem is supposed to be fixed free of charge or not?? is it just to document that im willing to pay if im not eligible for a free replacement or repairing? please help.
thank you
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RE:Limited warranty repair costs iPhone 4

#2
xalexinchainsx
2010-08-24 16:30:02

sometimes prices show up when its not the real thing. today for example, the apple worker ordered my phone from the computer for another worker to bring it from the back, and it read $599. confused, i asked if thats what the price of the phone was going to be, and he said its just the price it is listed at, not what im paying.
13" MBP Mac OS X (10.6.2)

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RE:Limited warranty repair costs iPhone 4

#3
Compuholic
2010-08-24 16:30:02

well that might be the case in a store where you can talk one-on-one but when they send you an email and you read this
The estimated cost of your service request is £146.29.* Should this estimate change, we will contact you for authorization to proceed before starting the service.
then you know it is serious and you start finding answers because they cant afford to place a simple chat button on there site since that would mean millions of costumers and workers chatting same time
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RE:Limited warranty repair costs iPhone 4

#4
Compuholic
2010-08-24 16:30:02

hmm ... so no one knows about it ...
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RE:Limited warranty repair costs iPhone 4

#5
Dave Sawyer
2010-08-24 16:30:02

Unless Ive missed something, the iPhone has not been released in Kuwait. From what country did you purchase your iPhone, the UK? Or did the iPhone come from another country? If so, that might explain the charge for repair since the iPhone is only covered under warranty in the country in which the iPhone was originally sold and it appears that youve been working with UK Apple Support, though Im just guessing. And how are you planning to ship it there for service and get it back, since Apple will not ship the replacement iPhone directly to you?
iMac Core i7 8GB ATI Radeon 4850 Mac OS X (10.6.4) Also: iMac 2.8 Core 2 Duo 24", IPad 16GB WiFi, Dell w/ Windows 7, Win XP via VM

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RE:Limited warranty repair costs iPhone 4

#6
wjosten
2010-08-24 16:30:02

I could be wrong, but that repair estimate looks like an Out of Warranty replacement charge. If you send an iphone in for warranty work & Apple determines the cause of failure is not covered by warranty, they do have an out of warranty replacement program. The cost in the US is $199. You should get another email to confirm this.
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