iPhone 4 firmware update failure.

Stuart_

2010-09-09 20:00:03

Hello all.
I have tried to update my iPhone 4 (32G, 4.0.2 firmware)to the latest firmware (4.1) but I continue to get this message:
The software for the iPhone Stuart was corrupted during download.
Disconnect and reconnect, then try again. Make sure your network settings are correct and your network connection is active, or try again later.
I have tried what it says, but that does not seem to help. I have also repaired (after the second time it failed) iTunes, Apple Application Support, Apple Mobile Device Support and Apple Software Update but this hasnt helped either.
Any replies/ help would be much appreciated, thank you.
Stuart
iPhone 4 iOS 4 32G

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RE:iPhone 4 firmware update failure.

Mr.C UK

2010-09-09 20:00:03

If youre using Windows you might want to try temporarily disable any firewall or anti virus software.
MacBook Air Mac OS X (10.6.3) Mac Mini 2.53Ghz 10.6.3: iPhone 3GS 32GB 3.1.3 : iPad 64GB Wi-Fi/3G 3.2 : iPhone 4 32GB 4.1

RE:iPhone 4 firmware update failure.

ShadyMac

2010-09-09 20:00:03

also try clicking restore to get the new software on there not just update...you can still choose to restore from back up with this option...
iMac 24" 2.8 - iMac 20" 2.4 - 17" MBpro 2.8 - 15" MBpro 2.4 Mac OS X (10.6.4) iPhone 4 32GB and iPhone 4 16GB - iOS 4.0.1- iPad 32GB WIFI and iPad 32GB 3G

RE:iPhone 4 firmware update failure.

Stuart_

2010-09-09 20:00:03

I am using Windows XP, and iTunes 10.
Why would I want to disable my firewall/ anti-virus software? It has never hindered my firmware download before but I will try it nonetheless - thank you.
I will then try updating using the restore method mentioned above by ShadyMac - thank you.
I will post back later with the results, as it takes awhile to download the firmware seen as it is quite large.
Message was edited by: Stuart_
iPhone 4 iOS 4 32G

RE:iPhone 4 firmware update failure.

rickyg2008

2010-09-09 20:00:03

Im having the same issue. The software will not download. My iPhone was connected while downloading the software for an update and is now stuck in recovery mode.
iPhone 3G-S iOS 4

RE:iPhone 4 firmware update failure.

Allan Sampson

2010-09-09 20:00:03

Since a firmware update is a large download and includes an installer, it can make certain antivirus software that is required with Windows run in circles and get overloaded preventing the download from completing or corrupting the download. Temporarily disabling the antivirus software being uses before beginning the download can resolve this.
 MacBook Pro 15" Intel Core 2 Duo/2.53GHz/4GB RAM/500GB HD Mac OS X (10.6.4)  iPod w/Video 30GB,  iPhone 4 32GB

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