has experience with Dynafix repair iPhone 3G

MrTerryG,
I wish I could tell you of a happy and joyful experience. However, Im afraid my story wont put your mind at ease.
Since I bought my iPhone last summer, my vibration-function was very loud. I wasnt aware that this was abnormal until I heard a colleagues iPhone vibrating much softer, more than half a year later.
I first tried to bring in my iPhone in a local Apple Store, but they told me I had to bring it in at Mobistar, since I bought it there.
When I took it back, I saw a very thin hairline fracture at the simcard tray. This happened when I had -carefully- removed the simcard to bring in the iPhone.
I brought in my phone at Mobistar, describing the hairline fracture and vibration problem. They sent it to Dynafix.
2 weeks later, I went to the Mobistar Center, and they told me I had 3 choices:
1. Pay 282€ and get a new iPhone in return
2. Pay 40€ to get it back unrepaired
3. Tell them to throw away the phone
They said that the damage wasnt covered by the warranty. After that, they showed me a picture, taken by Dynafix. I couldnt believe my eyes, the hairline fracture wasnt just a hairline fracture anymore, and suddenly there were much more fractures! I dont know what they did with my phone, but it looks awful now.
I sent emails to Dynafix, but their replies were not covering the point (as if they only read half of the mail).
I called and mailed Apple and Mobistar too, and both ends advised me to send letters, because there were much more similar complaints.
So thats what Im going to do tomorrow.
Its really really sad, because this rules out buying new iPhones from Mobistar, because as long as they have a contract with Dynafix, you have an almost certain chance of being scr*wed by the repair company.
I hope you havent sent in your iPhone, because my advice is: take detailed pics of your phone first, and have them signed by the salesman in your local store where you are bringing it in.
Kind regards,
codus

Thank you Codus for your thorough response!
I havent sent the iPhone to Dynafix yet because Im still waiting to get it back from the Apple Store. That far our stories correspond; Apple doesnt take ownership and points to Mobistar.
As you advised I will document my iPhone with video and pics before turning it in.
When I read your, and other stories on the internet about warranty issues and Dynafix; Im getting quite discouraged. But I will continue with this because we as consumers have rights.
I really dont understand how a company like Apple is letting their image and good name be jeopardized by an unprofessional partnership!
Im hoping that all off us can group together too build a strong case and get some thing moving.
To be continued...
MBP Mac OS X (10.5.7)

BTW, if you speak dutch, just type klachten Dynafix (=complaints Dynafix) in google. Youll get over 500 results...

Thanks again Codus!
Ive decided to do this the official way. I documented my iPhone with pics and even video to show the date last night, and brought it to the Mobistar shop where I bought it.
Gonna keep my fingers crossed now...
If I dont get a sufficient answer back its gonna be war.
To be continued...
MBP Mac OS X (10.5.7)

After a week and 2 days, only Apple has responded to my letters.
They said its up to Mobistar to take care of this, but Apple will give me a giftcard for the online shop.
Very nice of them, but I doubt itll be 282 euros.
Now Im waiting for Mobistar to answer the letter. The store literally wrote Hairline fracture on the damage description, and Ive got a copy of it, so even if Dynafix says its not a hairline fracture (because they manhandled my iPhone...), Mobistar should give me a repaired iPhone.
The belgian consumer organisation (Test Aankoop) advised me to sue them if they wont do it for free. I hope it doesnt come to that, but Ive had just enough of the crap they keep pulling.