Broken screen repair for IPhone 4

#1
Dr Pop007
2010-08-26 19:30:02Broken screen repair for IPhone 4 Reply Topic

My wife had her iPhone 4 slip out of a pocket this evening and land screen first in the street. The screen pretty much shattered although the phone is still in perfect working order. Any idea how much it costs to get a new one put on by Apple? If we repair though them would it affect the warranty? Fortunately we kept our old 3GS phones so she can use it while being repaired.
Samsung Windows XP Pro


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RE:Broken screen repair for IPhone 4

#2
w7ox
2010-08-26 19:30:02

In the past Apple charged a flat rate of $199. Likely they replace it and use (repaired) to replace another broken phone. So turnaround might be very fast.
I dont know how the warranty is affected: But I suspect that a repair anywhere else would void the warranty.
Others will chime in whove been down this path; I (knock on wood) have not.
Phil
MacBook Al 2.4 Mac OS X (10.6.4) Dell Win7 Desktop ; iPhone 4; iPad 3G 64GB

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RE:Broken screen repair for IPhone 4

#3
Fitzbuhn
2010-08-26 19:30:02

Same thing happened to me. I took it to the Genius Bar and they replaced it for free. They didnt have the replacement in stock; said it would be next week sometime. I was relieved, and bought a bumper. It comes highly recommended from a heretofore case-hater.
iPhone 4 iOS 4

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RE:Broken screen repair for IPhone 4

#4
daddave2
2010-08-26 19:30:02

Wow, I wonder why they replaced it free of charge. That is unusual for user caused damage. I think the bumper looks great on the phone. I do miss seeing the stainless steel rim though.
Mac Air Mac OS X (10.5.2)

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RE:Broken screen repair for IPhone 4

#5
Terry Daniels
2010-08-26 19:30:02

Same thing happened to me, only with the back side....and I had a bumper on it. Phone landed flat on its back and the back shattered. Apple replaced for free. I have taken off the bumper and gone to a full case. Obviously, the bumper is not enough protection for some accidental drops. At the time, I did a little research and iResQ.com does repairs on iPhones.
MacBook Pro 2.53GHz (4 Gig RAM), iMac 24" 2.8 Ghz (4 Gig RAM), iPhone 4, iPad Mac OS X (10.6.4)

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RE:Broken screen repair for IPhone 4

#6
w7ox
2010-08-26 19:30:02

Terry Daniels wrote:
Obviously, the bumper is not enough protection for some accidental drops.
Makes sense. My iPh4 arrived on June 23 and I had it in a case the next day (a quickie order from Amazon). Ill upgrade to a nicer case when there is more of a selection, but I believe some sort of case covering all but the screen is essential from a protection standpoint.
Nice of Apple to do those free replacements reported up-thread, but Id not count on it being a permanent thing.
Phil
MacBook Al 2.4 Mac OS X (10.6.4) Dell Win7 Desktop ; iPhone 4; iPad 3G 64GB

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